We hope you love your products as much as we loved making them!
Returns are allowed within 15 days of receipt of your purchase. The original shipping cost and the shipping cost of the return is the responsibility of the customer.

Please email info@rinsesoap.com with customer name, order number & reason for requested return.

Please contact us within 2 days of receiving your package if there is any damage due to shipping. We will need you to provide pictures of the shipping box as well as the damaged item. Do not throw out packing slip, packaging or the product in question, please take pictures of any concerns, and contact us immediately.

Please remember that our products are produced by hand using natural ingredients and due to this unique quality and process, variations in color, size and shape may occur.